Client Relations
Building a great relationship with our clients is the foundation of a long term business journey and is important that all BroadcastMed representatives take the time and effort to look sharp and perform well while representing our company.
Activities Included:
First Impressions
Communication
On-site Dress
Conference Activities
Client Relations Exam
Travel
As a BroadcastMed representative, you will be expected to travel to many cities and resorts. As this can be very exciting it is important that you understand that the priority of your travel is to service our clients and execute the project or conference in an above average manner. You can still take advantage of the beautiful places you will go, but you do want to remember that all extra activities must be done around your primary goal "the meeting" schedule.
Activities Included:
Booking Your Travel
Parking, Shuttles and Taxi Options
Gratuities
Mileage Reporting
Expense Report
Exam
Project Management
Whether you are the lead at a show or it's your first meeting, it is important to be strategically thinking about what comes next and how you can best be prepared.
This involves upfront planning and developing strategies ahead of time. As an example, once you have arrived at the convention center, it is important to walk the facility to learn the lay of the building. What are your fastest routes to get from room to room, etc.
This Lesson will talk about the different areas within the project that require greater attention to detail and some ideas on how best to achieve success throughout the entire process.
Activities Included:
Doing Your Homework
Arriving On Location
Creating a Strategy
File Management
End of Show Procedures
Project Management Exam
Multimedia Recording Equipment and Setup
This will provide you with an overview of what is required to set-up and record a multimedia (VGA) presentation.
A large amount of Digitell's work is recording multimedia presentations at conferences. When recording numerous concurrent rooms at a conference, it is standard procedure for most clients that we will be recording the audio from the speakers microphone and synchronizing that with a graphics feed from the presenters laptop.
We achieve this by utilizing the software called Wirecast. Wirecast is a broadcast and recording software platform that we run on our onsite computers. You can find a collection of tutorials on Wirecast here.
Digitell has been using Wirecast for many years and have found it to be very stable and robust. It allows the technician capturing or streaming the content greater production flexibility to produce a very engaging video presentation. It is essential to test all of your feeds to make sure that you are receiving the highest possible quality audio and a graphics feed at the correct aspect ration, etc.
Testing ahead of time, early, is the best way to achieve success. Relying on your team mates to check your feeds and your overall recording is recommended, even if you are an experienced technician. We only get one chance to capture the content so double and triple checking your work and the work of our team is crucial in the success of the event.
Activities Included:
Equipment Overview
VGA Capture
Live Streaming Equipment and Setup
Properly knowing how the equipment functions and putting it all together to complete your set-up is crucial in getting the best quality recordings and streams.
This Lesson will go over the proper set-up and strategies for achieving the best possible settings to assure a high quality result.
Activities Included:
Equipment Overview
Audio/VGA Capture Setup
Radius Encoder Setup
JVC - PTZ Network Setup
JVC - PTZ Controller Setup
2 PTZ Camera Setup
Remote Speaker Set-Up and Operation
Activities Included:
Equipment Overview
Video Techniques for Filming Onsite
Watch this brief instructional video for tips and techniques on onsite video production.
Activities Included:
Video Techniques for Filming Onsite
Final Exam For Certification
All of us at Digitell thank you for your interests in joining our team. Please complete the final questions of this course and we look forward to having you represent our company.
Activities Included:
Overall Evaluation